Privacy Policy

1. Introduction

Hollypet ("we," "our," "us") respects your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit hollypet.org (the "Website"). By using the Website you consent to the practices described here.

2. Information We Collect

When you visit the Website, we may collect the following information:

• Automatically collected data — browser type, device type, operating system, referring page, pages viewed, and the approximate geographic region derived from your IP address.
• Voluntarily submitted data — when you fill out our contact form, we collect the name, email address, subject, and message you provide. The form on this Website is for communication purposes; it does not process payments or collect financial data.
• Newsletter data — if you subscribe to our newsletter, we collect your email address.

3. How We Use Information

Collected information is used to:

• Respond to inquiries you send through the contact form.
• Improve the Website's structure, content, and product recommendations based on traffic patterns.
• Send occasional newsletters, product guides, and catalog updates to subscribers.
• Diagnose technical issues and prevent misuse of the Website.

We do not sell, rent, or trade your personal information to third parties.

4. Cookies and Tracking Technologies

The Website uses cookies — small text files stored in your browser — to remember your preferences (such as your cookie-banner choice) and to analyze aggregate traffic patterns. You can disable cookies in your browser settings. Disabling cookies does not prevent you from viewing the Website, but some interactive features may not function as expected.

We may use third-party analytics services (for example, Google Analytics) which place their own cookies to measure visitor behavior. These services aggregate data and do not share personally identifiable information with us.

5. Third-Party Links

The Website contains links to third-party retailer pages, social media profiles, and reference sources. When you click these links, you leave hollypet.org and enter the privacy jurisdiction of the destination site. We do not control — and are not responsible for — the privacy practices of third-party websites. Review their policies before sharing personal information.

6. Data Security

We implement reasonable technical and organizational measures to protect the information collected through the Website. These include encrypted connections (HTTPS), limited access to server logs, and regular software updates. However, no method of internet transmission is 100% secure. We cannot guarantee absolute security of data transmitted over the internet.

7. Children's Privacy

The Website is intended for adult visitors. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information through our contact form, contact us at [email protected] and we will delete the record promptly.

8. Your Rights

Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of personal information we hold about you. You may also opt out of newsletter communications at any time by clicking the unsubscribe link in any email, or by contacting us directly.

9. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be reflected in the "Last updated" date at the top of this page. Continued use of the Website after changes take effect indicates acceptance of the revised Policy. Review this page periodically.

10. Contact

Questions, requests, or concerns about this Privacy Policy? Contact us at [email protected], by mail at 214 Linden Mill Road, Floyd, VA 24091, or through our contact page.